Product: Primus Canada Long Distance Phone Plan Clear all filters (4 of 4 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I've been trying to cancel my long distance service with Primus for several months now. Firstly, trying to actually speak with someone in customer service has an average wait time of two hours. Pretty ridiculous for a telecommunications company. Every time I'm told to...
Read more
1.0
Product
Primus Canada Long Distance Phone Plan
I didn't like
  • Tcustomer support
#1142285
Reply to reviews
After I supposedly cancelled their service I stopped dialling their number and dialed 1 plus the number I wanted,which should have been handled by Bell as a long distance call. This did not happen. Primus somehow got the info intended for Bell and continued to bill me...
Read more
Product
Primus Canada Long Distance Phone Plan
#1055337
Reply to reviews
I don't use much long distance a few calls a year. When ,Primus gets your credit card they will just raises your rate with out any notification. Back in March 2012, I was paying 0.25 cents a call, $4.95 networking fee, and only if I made a long distance call and My...
Read more
2.0
Elmira, Ontario
Product
Primus Canada Long Distance Phone Plan
I liked
  • Original price
I didn't like
  • No notice of an increases
  • No notice of any price increases
#1052017
Reply to reviews
I have been a long time Primus customer, both for my long distance plan, and for unlimited internet. I have no complaint about those services, I have half descent download speed - can stream Netflix on two devices simultaneously. My issue is with the inconsistent...
Read more
Anonymous
Anonymous

Hello,As a longtime customer, your business is greatly valued. We are sorry to hear that you are not being billed properly. Please contact me so we can review and sort your ...

2.5
Product
Primus Canada Long Distance Phone Plan
#891487
Reply to reviews