I advised Purims Canada of my move one month ahead of time. They promised to get my phone connected on December 01, 2009.
I called them on Dec 02 because the line wasn't connected. They said it will take until December 11 to get connection because they go through a third party. It didn't happen on Dec 11 either. I called a few times and they kept promising the next day connection.
Finally I called and asked for cancellation of work order on December 17. They said they can't cancel or there would be a charge of $60.
I told them that they should pay me for the inconvenience they have caused. Very unreliable company.
Monetary Loss: $60.