4 comments

I advised Purims Canada of my move one month ahead of time.They promised to get my phone connected on December 01, 2009.

I called them on Dec 02 because the line wasn't connected. They said it will take until December 11 to get connection because they go through a third party. It didn't happen on Dec 11 either. I called a few times and they kept promising the next day connection.

Finally I called and asked for cancellation of work order on December 17. They said they can't cancel or there would be a charge of $60.

I told them that they should pay me for the inconvenience they have caused.Very unreliable company.

Monetary Loss: $60.

Had an Experience with Primus Canada?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#216807

As for the speeds and if you know a few things about DSL companies; in their marketing ads, they say "Up to 7Mbps" well the "Up to..." stands for something.What plays a maojor role in the speeds is the distance you are situated from their CO(Central Office).

Now, they have a maximum distance that they can put a customer on and if it happens that you are near the maximum distance well, they will not be able to push the entire speeds.

Like Primus, they are a reseller working over Bell's network and of course the competition comes in play.think of that

Anonymous
#161335

primus canada sucks ,stay away from them

Anonymous
#103360

It has been nearly a year, I got pissed off by primus for my internet connection.I have bought the 7 mbps and got a max of 3 mbps.

I have send complaints to CRTC and they cannot do anything about the speeds of the internet.so forget about the CRTC for the issues of speeds.

Anonymous
#101666

Primus Canada disconnected my line "by mistake" without any reason or notice.They said it was a mistakes & don't know when I will be reconnected as they have to go through Bell Canada.

Run folks or should I say jump ship before it sinks.Also send your complaints to the CRTC.

Angry in TO.

You May Also Like