Contact Primus Canada Customer Service
Primus Canada Phone Numbers and Emails
Toll-Free Number:
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(877) 704-4269
Customer Service:
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(800) 433-3325Receivables
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(800) 806-3273
Sales/ Reservations:
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(877) 422-6395Wireless Sales and Customer Support
Primus Canada Emails:
Primus Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Primus Canada is 8777044269. 55% of consumers used this number to address their issues and concerns.
The longest wait times are on Sunday, while the shortest are on Saturday.
People call Primus Canada mainly because of product/ service, staff, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Primus Canada is 8777044269. 55% of consumers used this number to address their issues and concerns.
The longest wait times are on Sunday, while the shortest are on Saturday.
People call Primus Canada mainly because of product/ service, staff, payments and charges.
The best email to contact Primus Canada is customer.care@primustel.ca. 72% of customers use this email address to address their issues and concerns.
Contact Information
Primus Canada Website:
Primus Canada Help Center:
Corporate Office Address:
Other Info (opening hours):
Sales Hours:
Monday - Friday: 8:30am - 8:00pm
Saturday: 9:00am - 5:00pm
Customer Service Hours:
Monday - Friday: 8:00am - 9:00pm
Saturday - Sunday: 9:00am - 6:00pm
Fax:
Summary of Primus Canada Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Primus Canada?
Product/ Service Question:
- “Internet isn't working”
- “My internet is not working”
- “My phone line not working”
Payments and Charges Question:
- “Pay my bill”
- “Cant pay my bill saying account number is wrong”
- “To report a paymenti'm”
Staff Question:
- “911 service”
- “No internet service”
- “HORRIBLE SERVICE”
Shipping and Delivery Question:
- “New and can't get get the equipment going.”
- “Location im Surrey. Bc Canada”
- “Did not get hook up today”
Activation/ Cancellation Question:
- “To cancel service”
- “I have to set up a new activation apointment”
Request for Information Question:
- “Request”
- “Inquiry about terms and condition for internet service”
Cards Question:
- “Update credit card”
Account Question:
- “Change password”
Other Question:
- “Cannot retrieve messages remotely”
- “Email didn't arrive”
- “Long distance on wireless”
Compare Primus Canada Customer Service To
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